Improving Performance and Productivity in a Pharmaceutical Company through Total Quality Management Essay

The high technology pharmaceutical familiarity needs organizational compound to improve its tint of performance and increase productivity because the adoption of advanced manufacturing technology (AMT) is costlier than training and replacing skilled workers (Sargent, 1997), and it requires large resource base, a good reputation and wide experience and contacts that often lack a strong technical base (Bessant & Rush 1995, p. 07). Total gauge precaution (TQM) approach is recommended to make the company improve and standardize its process by means of collaborative learning (Adler, 1993), enhance employee expertise and knowledge (Kirkman, Lowe, & Young, 1998), and help the company increase its production volume and select (Lawler, 1994).TQM makes quality control an infixed part of the production job and checking is achieved either through automatic observe systems or by training the operator in quality observe (Doyle, 2002, p. 174). It involves management practices that encour age employees to be more responsible in ensuring the quality of the products or services and their overall performance for the companys warring advantage (Dean & Bowen, 1994).Changes should be made to attain the objectives of TQM such as (1) slaying of cross-training and skill-based program to promote cross-functional teams, help employees develop skills and enhance knowledge, and motivate them with rewards kindred cash and flexible work scheduling (2) commitment to the values of quality and service in run to keep a long bound customer partnership (3) innovation of product design in order to attract more customers and meet their demands (4) ensuring effective data and records management screening to secure and make information accessible and reliable (5) improvement of the quality of business management with suppliers and dealers and (6) enhancing top managements performance efficiency, commitment, and flexibleness in decision-making and human resources management.